True Smiles UK Privacy Policy

 

Introduction

 

This Privacy Policy outlines True Smiles UK (“we,” “our,” or “the Company”) practices regarding the collection, use, and protection of personal information provided by individuals (“Users”) who access our website at https://www.truesmiles.co.uk (“Site”) or engage with us through other means.

 

Data Collection and Use

 

We are committed to protecting your personal information. By using our Site, you consent to the collection, storage, and processing of your data as described in this Privacy Policy.

 

Grounds for Data Collection

 

We collect and process personal information to:

 

Fulfill our contractual obligations to provide cosmetic dentistry services.

 

Protect our legitimate interests.

 

Comply with legal and regulatory requirements.

 

Types of Information We Collect

 

Non-Personal Information:

 

Aggregated usage data and technical information, such as browser type, device information, operating system, and browsing behavior on our Site. This data is used to enhance website functionality and improve user experience.

 

Personal Information:

 

Contact Details: Full name, email address, phone number.

 

Health Information: Relevant medical or dental history provided during consultations or in preparation for treatment.

 

Device Information: IP address, geolocation, and unique device identifiers.

 

Sources of Information

 

We collect information:

 

Directly from Users who register on our Site or contact us for services.

 

Through Site usage, including cookies and other tracking technologies.

 

From third-party analytics services and public registers.

 

How We Use Information

 

Your information is used to:

 

Communicate regarding services, appointments, and treatment plans.

 

Facilitate consultations with our dental professionals in Antalya, Turkey.

 

Personalize your browsing experience on our Site.

 

Provide marketing updates, promotional materials, and service recommendations.

 

Conduct analytics to improve our Site and services.

 

Sharing Information

 

We do not rent, sell, or share personal data with third parties except as follows:

 

Dental Clinics: To coordinate your treatment at partner clinics in Antalya.

 

Service Providers: For hosting, analytics, and other support services.

 

Legal and Compliance: To comply with applicable laws, regulations, or legal processes.

 

Corporate Transactions: In the event of a merger, acquisition, or sale of assets.

 

User Rights

 

Users have the right to:

 

Access their personal information.

 

Request corrections to inaccurate data.

 

Request deletion of personal information, subject to legal and contractual obligations.

 

Object to data processing for marketing purposes.

 

Restrict data processing under certain circumstances.

 

Lodge complaints with a supervisory authority.

 

To exercise these rights, please contact us at support@truesmiles.co.uk.

 

Data Retention

 

We retain personal information only as long as necessary for:

 

Delivering our services.

 

Complying with legal obligations.

 

Resolving disputes and enforcing agreements.

 

Cookies and Tracking Technologies

 

We use cookies to:

 

Enhance site functionality and user experience.

 

Analyze site performance through tools like Google Analytics.

 

Serve relevant advertisements based on browsing behavior.

 

You can manage cookie preferences in your browser settings. Disabling cookies may affect certain features of our Site.

 

Data Security

 

We implement industry-standard practices to safeguard your data, including:

 

Secure storage of personal information.

 

Encrypted transmission of sensitive data.

 

Regular monitoring for unauthorized access or breaches.

 

However, no system can be entirely secure. We encourage Users to take steps to protect their information.

 

International Data Transfers

 

Personal data may be transferred to jurisdictions outside the EEA, including Turkey, where our partner clinics are located. Such transfers are conducted in compliance with applicable data protection laws and safeguard agreements.

 

Marketing Communications

 

We may send you promotional messages about our services. Users can opt out of marketing communications by following the unsubscribe link in our emails or contacting us directly. Please note that transactional communications related to booked services will continue.

 

Minors

 

Our services are not directed at individuals under 18 years old. We do not knowingly collect personal information from minors without parental consent. If you believe a minor has provided us with personal information, please contact us immediately.

 

Updates to This Privacy Policy

 

We reserve the right to update this Privacy Policy. Changes will be posted on this page with the “Last Modified” date. Continued use of our Site constitutes acceptance of the updated terms.

 

Last Modified: 11 Dec 2024

 

Contact Us +447863622708

 

For questions or concerns about this Privacy Policy, please contact us:

 

Email: info@truesmiles.co.uk