- About Us
True Smiles UK is a dental coordination service headquartered at 132 Westbourne Terrace, London, W2 6QJ. True Smiles UK acts as an intermediary and does not provide medical treatments directly.
Contact us at:
Email: info@truesmilesuk.com
WhatsApp: +447863622708
Office Hours: Monday to Friday, 9:00 AM to 5:00 PM GMT
- Use of Our Website
By accessing or using our website, you agree to the following terms:
Content Accuracy: While we strive to provide accurate information, we do not guarantee the completeness, accuracy, or reliability of any content on the website.
Prohibited Activities: You may not:
Use our website for illegal purposes.
Attempt to gain unauthorized access to our systems.
Use any automated systems to extract data (e.g., scraping).
Intellectual Property: All content, logos, and materials on the website are the property of True Smiles UK or its licensors. Unauthorized use, reproduction, or distribution is prohibited.
Third-Party Links: Our website may contain links to third-party websites for convenience. We are not responsible for the content or policies of these external sites.
- Services Provided
True Smiles UK facilitates:
Treatment Coordination: Liaising with dental clinics to arrange procedures such as dental implants, veneers, crowns, and more.
Accommodation: Booking or recommending hotels with a minimum 3-star rating near the clinics.
Transfers: Providing luxury transfers in vehicles like Mercedes minibuses between the airport, hotel, and clinic.
Customer Support: Offering pre- and post-treatment support via our UK-based team.
We are not a healthcare provider and are not responsible for the clinical outcomes of dental treatments.
- Medical Disclaimer
Suitability for Treatment: Clients must consult their local dentist to determine their suitability for treatment before traveling.
Treatment Responsibility: All treatments are conducted by qualified dental professionals in Turkey. True Smiles UK does not supervise these procedures and is not liable for their outcome.
Aftercare: Clients are responsible for post-treatment care and any follow-up treatments required.
- Travel and Accommodation
Hotels: We arrange accommodations with a minimum 3-star rating, located near partner clinics in Antalya. Hotel bookings are subject to the terms and conditions of the hotel.
Transfers: Our packages include luxury transfers to ensure your convenience and comfort.
Travel Disruptions: True Smiles UK is not responsible for flight cancellations, delays, or issues related to travel arrangements not booked through us.
Clients must ensure they have valid passports, visas (if required), and travel insurance.
- Payments and Pricing
Quotes: Treatment costs and package pricing will be outlined in your personalized quote. These are subject to change if additional treatments are required.
Deposit Payments: A deposit may be required to confirm your booking. Deposits are typically non-refundable unless stated otherwise.
All-Inclusive Packages: Costs include dental treatments, transfers, and accommodation as specified in your package.
Additional Costs: Unforeseen treatments or extended stays must be paid for directly to the service providers.
- Cancellation and Refund Policy
Cancellations: All cancellations must be communicated in writing. Refunds are subject to the policies of our partner clinics and service providers.
No-Show Policy: Failing to attend scheduled appointments or arriving late may result in forfeiture of payments.
Refund Processing: Refunds, if applicable, may take up to 30 days to process.
- Liability
True Smiles UK is not liable for:
The clinical outcomes of treatments performed by partner clinics.
Accidents, injuries, or illnesses occurring during travel or your stay in Turkey.
Delays or disruptions caused by third-party service providers.
We recommend obtaining comprehensive travel insurance that includes medical coverage.
- Privacy and Data Protection
True Smiles UK respects your privacy and handles your data in accordance with the GDPR and other applicable laws.
Data Collection: We collect personal data necessary for arranging your treatments, travel, and accommodation.
Data Use: Your data will only be shared with relevant clinics and service providers to facilitate your booking.
Data Security: We implement appropriate measures to protect your data from unauthorized access.
For more details, refer to our Privacy Policy.
- Customer Obligations
To ensure a smooth experience, clients must:
Provide accurate medical and personal information.
Follow the instructions of the dental clinic regarding pre- and post-treatment care.
Communicate promptly if there are any changes to travel plans or medical conditions.
- Intellectual Property
All content on this website, including text, graphics, images, and logos, is protected by copyright, trademark, and other intellectual property laws. You may not reproduce, distribute, or otherwise use any material from this site without our prior written consent.
- Governing Law and Jurisdiction
These Terms and Conditions are governed by the laws of England and Wales. Any disputes arising from these terms or your use of our services shall be resolved exclusively in the courts of England and Wales.
- Amendments to These Terms
True Smiles UK reserves the right to update or modify these Terms and Conditions at any time without prior notice. Changes will be posted on this page, and continued use of our website or services indicates acceptance of the updated terms.
- Contact Information
For questions or concerns about these Terms and Conditions, please contact us:
Address: 132 Westbourne Terrace, London, W2 6QJ
Email: info@truesmilesuk.com
WhatsApp: +447863622708
By using our website and services, you confirm that you have read, understood, and agreed to these Terms and Conditions.